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Shipping is available within Kolkata only.                                                        Shipping outside Kolkata will commence shortly.
  • No commitments of fixed time for delivery. The delivery shall NOT be redirected/redelivered to any other address under any circumstance.

  • Glass paintings being fragile in nature will be hand delivered.

  • Request for cancellation of confirmed order shall be entertained unless the order has been shipped. You can also send cancellation request at support@cristalartonline.com.

  • If there is no one available at the shipping address (to accept the delivery of your order) at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made.

  • Proof of delivery will be produced in case of any dispute in delivery.

  • Cristal Art retains the right to refuse any order unconditionally.

  • All claims are subject to the jurisdiction of Court at Kolkata, India only.

  • If Cristal Art is unable to deliver your order, then complete refund will be made. We shall not be liable for any other charges, loss of profits, emotional stress or any other liability caused due to non-delivery.

  • Cristal Art has taken every care for the accuracy of the information provided in the site. It has exercised due diligence in providing the latest items/information. However, Cristal Art or its employees or its affiliates are not responsible for the loss or damage caused to any of the users due to the information inadvertently provided in the site.

  • The images displayed in the website are indicative in nature. Actual items may vary in shape, design or color as per the availability.

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